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News & Articles
Latest News:
Future of Digital Finance
4th November 2011
To be successful, financial services firms need to have a strategic customer experience vision as well as the capabilities, people and processes to deliver them leveraging on the right technologies as enablers.
HeathWallace sponsors User Experience Hong Kong 2012
31st October 2011
HeathWallace is delighted to be the proud sponsor of the upcoming User Experience Hong Kong 2012, the premier UX event in the region. The event, in its second year, aims to facilitate knowledge exchange with both UX practitioners and companies interested in creating a differentiated customer experience strategy. As a digital user experience consultancy, HeathWallace hopes the event will help continue to build and deepen the knowledge base of practitioners and companies in Asia and empower them to effect real impact in the organizations they work in or for.
HeathWallace sponsor User Experience Australia 2011
19th May 2011
Having recently set up shop in Australia, HeathWallace is delighted to sponsor the upcoming User Experience Australia 2011 conference (http://uxaustralia.com.au/conference-2011). The 4-day event will be held in Sydney on August 23 to 26, 2011.
HeathWallace opens new office in Australia
4th March 2011
HeathWallace expands its digital user experience & design consulting capabilities to serve clients in Australia from its new Melbourne hub. A new team has been established to drive HeathWallace’s progressive growth in the local market.
Heathwallace sponsor User Experience Hong Kong 2011
9th November 2010
As a digital user experience consultancy firm specialized in financial services & e-commerce solutions, HeathWallace are excited to be sponsoring the first User Experience event of its kind in Asia - User Experience Hong Kong 2011 (www.uxhongkong.com). The event will be held in Hong Kong on Friday, 18th February 2011.
NMA Top 100 Interactive Agencies 2008
2nd January 2009
2008 has been another positive year for us at HeathWallace, our performance has been once again recognised by the NMA Top 100 awards.
WPP Group plc acquires HeathWallace Limited
1st April 2008
We are delighted to announce that WPP Digital, the digital investment arm of WPP Group plc ("WPP") has acquired 75% of the issued capital of HeathWallace Limited.
Between the Space
28th February 2007
HeathWallace are a sponsor of Between the Space, which is a visual arts project taking place on the trains running between Reading and London Paddington from January through until April 2007.
HeathWallace have designed and developed the Between the Space website.
Line of Thought Articles:
User Experience is about living your brand promise
by Sushmita Munshi, 21st December 2011
Millions of dollars are invested each year on creating brand awareness and conveying what a firm's brand promise is. When it comes to living the brand promise, many firms are trying to carve out a differentiated customer experience strategy for their organization as a critical conduit to delivering their brand promise and to creating a competitive advantage.
The value of good user experience
by Mike Gough, 10th June 2011
Following on from the success of the UX HK event in February and building up to UX Australia in August we wanted to bring the topic of User Experience into focus and explore the value it can add. ‘User Experience’ is the interaction users have with a product, system, service or brand and getting it right is often the difference between success and failure.
Qualitative user research, imperative to develop digital solutions for Asia
by Sushmita Munshi, 10th February 2011
User research is a qualitative non opinion based study to understand the ecosystem in which people use a product or solution. The last few years have seen a significant increase in the number of global and regional companies opting for User Research as a starting point for solution development in Asia. Asian users display a gamut of contradictory behavior, youthful, fickle and price sensitive. They reside on the no man’s land between traditional habits and pressures of globalization. This makes them an exciting muse to work with.
Delivering the user experience promise
by Mike Gough, 21st December 2010
With HeathWallace Hong Kong sponsoring UXHK in February there has been lots of discussion around general user experience (UX) issues lately, much of which we are distilling and posting here. When I was asked to make a contribution I spent some time thinking about my perspective of the whole topic of UX and what would be a valuable opinion to give. The answer was delivery.
Investing in User Experience – A Developing Competency in Asia
by Maria Sit, 23rd November 2010
As one of the handful end-to-end digital user experience (UX) specialists in Asia, the folks at HeathWallace are always cognizant that we have a unique role to play in the regional markets we operate in. There is the important responsibility of being an evangelist and champion of UX for the digital channel whilst delivering commercially effectively user-centric solutions for our clients.
To Flash or not to Flash: Methods for presenting dynamic content
by Leonard Martin and Jethro Jessop, 17th April 2009
It is important to consider whether the use of Flash is strictly necessary for presenting dynamic content and Rich Internet Applications (RIAs) to the user. Working in conjunction with modern JavaScript frameworks and using "next-generation" browsers, it is possible to achieve a wide variety of visual effects without deviating from a traditional HTML document approach.
Google Chrome, just another browser?
by Tom Farmer, 2nd October 2008
The start of September 2008 saw the release of the Google Chrome web browser, into an increasingly competitive market.
Simplicity is not always that simple.
by Dave Wallace, 28th February 2007
At HeathWallace we pride ourselves in our business focused philosophy. To us success is measured in the "effectiveness" of our client's online solutions. To our clients, success is measured generally in return on investment i.e. conversion rates, numbers of applications, registrations, time online, etc.