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our services: Consultancy

We have an experienced team of people from different disciplines who can consult on a wide range of topics including:

  • Business strategy
  • Online & channel strategy
  • Technology
  • Business process
  • Research & usability

We find that many companies have hired teams to implement and manage web solutions but then find there are certain gaps in knowledge and know-how. We appreciate that the real issue is not that the skills don't exist to complete a project, but there sometimes isn't the confidence to get started based on a certain approach – this is where we can help.

Perhaps the most value we provide through consultancy is the confidence we pass to our clients.


Our previous experience enables us to see through the fog of confusion that can blight a project from the start. With impartial advice, leveraging our learnings from many projects, we can resolve many issues and concerns.

Perhaps the most value we provide through consultancy is the confidence we pass to our clients. Our approach to consultancy is about building collaboration between ourselves, our clients and other key stakeholders.

Firmly rooted in common-sense, we always try to steer clients in a direction we feel is right for them. Too many consultancy companies have a vested interest in certain solutions and will try to push for an over-engineered solution – not us.

We strive for the best in everything we do, which sometimes means challenging firmly held beliefs. We are not afraid to do this, and we invite clients to challenge our assertions too. With HeathWallace, you don't get arrogance, you get a partner!


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